The Westin San Diego

The room was very nice and the staff was very helpful. The location was within walking distance of the gaslamp district and Horton Plaza.

The only complaint I could think about is that the pool was very small and there was not to many lounge chairs(it was still nice though).

We liked the good deal that we got on the room rate.

We felt that the hotel staff could have been more friendly and less snooty. There was also no free internet access, even at the computer kiosks in the lobby.

Helpful and efficient staff and excellent central location

They couldn't give me the room I had reserved as it wouldn't be cleaned for a few hours so they gave me the option of waiting for the room or being downgraded to one without a view. - Poor management

Goo value, reasonable price

NOohing too special about the hotel

It was a nice hotel. The bed was extremely comfortable and the room was clean and a decent size. The location was good as well, walking distance from the night life.

Did not like that there were no rooms available till about three hours after checkin time.

Hotel was as expected for a westin nice clean rooms and friendly, helpful staff

No mini bars in all room- they only have so many for the whole hotel and rotate through

Friendliness and helpfulness of staff. I had three room reservations for two days and wish we could have stayed longer. Rooms were modern and very clean. Our experiences as a family in this hotel were wonderful.

It was within walking distance to the places we needed to see and the trolley.

I don't like 32.00 for valet parking, I used the self park and it was fine.

Comfortable bed, clean room.

I reserved a room for one night, and stayed for one night. Later I found out my credit card was charged for two nights. I called the hotel' s billing department and was told to leave message. I'm still waiting for call back and this issue to be resolved. Customer service is poor. Staff are not friendly. Staff specially front desk look like they are burned out and act like guests are annoyances.

Hotel staff were very polite and helpful, and the hotel is within walking distance of a lot of good restaurants and a waterfront area. Nice bar/lounge area that was a good place to meet up with business acquaintances, and the walk to the Grand Hyatt, where my conference was taking place, was very pleasant, right through a residential area.

Great view, huge window, comfortable bed, beautiful trees and flowers, no problem with slow or crowded elevator. Great location, convenient to downtown, the water, nice park.

Had to leave and go home.

Great staff, great view, great location

1) Parking: Driving around to find the Westin entrance can be a challenge in downtown San Diego..so one tends to want to use the Valet Parking...especially when arriving. Guests need to be aware that they charge $30 per day plus tax for valet... and it also costs to self park. These charges may be a surprise if you don't ask! 2) Room Size: The rooms are rather small but the view and elegance of the hotel makes up for it.

It was a very nice hotel with a great location, friendly and helpful staff.

Securityguy very helpful when I could not get in my room. Room service person very nice.

Forgot my wake up call.

staff really bossy, no refrigerator in the room, service sucks, wont come back at all!!!